265 results:

  1. Corrupted index detected during AhsayOBM Data Integrity Check

    Data Integrity Check shows "Index file is corrupted" for a backup destination and prompts user to delete all data to resolve the issue.

  2. Invalid ID error during Office 365 Exchange Online mailbox backup

    Office 365 Exchange Online backup fails for large mailboxes with "[ExchangeStandardFolder.getOrdinal] Invalid ID" error in AhsayOBM backup report.

  3. Troubleshooting problem with missing scheduled backup

    Follow these guidelines to troubleshoot missed scheduled backups and ensure backups run as expected in Ahsay Products

  4. Duplicate Predefined Destinations allowed in AhsayCBS console

    AhsayCBS console allows creation of multiple Predefined Destinations with the same name. This is a known issue in versions 7.3.2.0 to 7.5.0.6.

  5. AhsayOBM continuous backup skips data if file size limit is Unlimited

    With Continuous Backup enabled, setting "Only apply to files smaller than" to "Unlimited" causes no data to be backed up.

  6. RDR License Error shown on CBS not using Redirector module

    AhsayCBS not using Redirector may show RDR License Error and send license alert emails. This is a known issue in versions prior to 7.7.0.0.

  7. AhsayCBS dashboard shows "[FileService.init] dStart is null" error

    After a successful MS Exchange mail level, Hyper-V, or VMware VM backup, the AhsayCBS dashboard displays: [FileService.init][BackupJobSummaryLog.Record.getFile]

  8. AhsayOBM cannot back up Google Drive items with underscore in name

    CloudFile backup for Google Drive fails if file or folder names contain underscore (_). Error: Parent directory does not exist is shown in the report.

  9. Deleted Outlook mails re-backed up from Deleted Items in AhsayOBM

    O365 Exchange backup re-backs up deleted emails moved to Deleted Items, as AhsayCBS/OBM/ACB treat them as new mails from a different folder.

  10. Hyper-V backup fails: Job interrupted with no schedule set

    Hyper-V VM backup jobs over 5 minutes fail with "Backup Interrupted by Scheduler" if no schedule is configured in the backup set.