All backup jobs stopped running and user cannot to login to the AhsayOBM / ACB client application
Summary
After logging in, SSL certificate issues are encountered.
Technical Articles
Error "[SQLITE_BUSY] The database file is locked (database is locked), database path: %temporaryfolder%\index\index.db"
Summary
Solution on how to resolve file backup error when previous backup job did not end properly
Accepting Data menu on the AhsayCBS web console shows error status 500
Summary
When attempting to access the Replication menu on AhsayCBS, error messages are displayed.
"Client version incompatible" error upon log in to a lower version client
Summary
Cannot log in to a lower version client after upgrading
User does not have permissions to list mailbox (MS Exchange mail level (EWS) backup)
Summary
Steps to do to resolve the issue of user not having permission to list mailbox in MS Exchange mail level backup.
Backup getting a "cannot use Volume Shadow Copy backup, backup this volume by using normal operation" error
Summary
Instructions on how to solve issues with Volume Shadow Copy backup.
Cannot start shadow copy (VSS_E_WRITERERROR_NONRETRYABLE) (MS SQL server with large number of databases)
Summary
Resolution for problem with starting shadow copy in MS SQL
"Invalid Login Name" Errors from uninstalled AhsayACB/OBM
Summary
AhsayCBS Dashboard is showing "Failed login attempt from IP address "%IP address%" errors due to uninstalled AhsayACB/OBM clients trying to connect.
How to un-delete backup data (revert indexes to a healthy state (e.g. previous indexes from a successful backup))
Summary
For backup data that were removed to retention un-intentionally, a warning message will be displayed.