Technical Articles

Technical Articles

84 results:

  1. Troubleshooting problem with Volume Shadow Copy

    Learn how to troubleshoot VSS errors preventing backup of exclusively opened files on Windows local hard disks using Volume Shadow Copy

  2. Resolve Throttling Issues in Microsoft 365 Exchange Online Backup

    Follow these steps to address throttling issues in Microsoft 365 Exchange Online or Outlook backup jobs, excluding OneDrive or SharePoint site collections.

  3. VMware Non-VDDK Backup Mode in AhsayOBM v9

    VMware Non-VDDK Backup Mode is supported only up to AhsayOBM v8.7 and is no longer available in v9 and above

  4. Installer or Restorer Not Available After AhsayCBS Upgrade

    Learn how to resolve AhsayOBM AhsayACB or Restorer installers are not available after an AhsayCBS upgrade due to missing Rebuild Client action

  5. Cannot login to AhsayCBS web management console (License Failure)

    Learn how to fix License Failure error in AhsayCBS web console caused by corrupted configuration files

  6. Failed to save encrypted backupset encryption keys to server

    Learn how to resolve AhsayACB and AhsayOBM backup error "Failed to save encrypted backupset encryption keys" which is caused by connection issue

  7. Collect VMware Internal Log Files for Troubleshooting

    Follow these steps to collect VMware internal log files for troubleshooting issues and resolving problems in your VMware environment

  8. Microsoft 365 Backup Authentication Error

    Resolution for Microsoft 365 backup error "Failed to authenticate with login credentials or app password" due to expired tokens or changes in account permission

  9. Un-delete Backup Data by reverting Backupset index files to previous state

    Learn how to recover backup data moved to retention area in AhsayACB and AhsayOBM v8

  10. Troubleshooting problem with missing scheduled backup

    Follow these guidelines to troubleshoot missed scheduled backups and ensure backups run as expected in Ahsay Products