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Technical Articles

84 results:

  1. "Malformed input or input contains unmappable characters" error when generating backup reports

    Fix backup report errors caused by non-ASCII characters in Windows login names when using AhsayOBM or AhsayACB clients on Windows machines

  2. "Invalid Login Name" Errors from uninstalled AhsayACB/OBM

    AhsayCBS Dashboard is showing "Failed login attempt from IP address" errors due to uninstalled Ahsay clients trying to connect

  3. Failed to access destination "GCS" Reason="[GCSManagher.getALLBuckets] Failed to list all bucket: Invalid argument."

    Learn how to resolve Google Cloud Storage access error "Failed to list all bucket" caused by configuration issues

  4. AhsayCBS and NFS Services Fail to Auto-Start on Linux After Reboot

    Resolve the issue where AhsayCBS and NFS services do not auto-start on newer Linux versions due to installation script and systemd utility problems
  5. User does not have permissions to list mailbox (MS Exchange mail level (EWS) backup)

    Learn how to resolve Exchange backup error "The application is missing a linked account for RBAC roles" by updating Exchange username using correct format

  6. Microsoft Exchange Backup Errors "No buffer space available"

    Resolution for AhsayOBM Exchange backup errors "No buffer space available" in AhsayOBMv8.5.0.x

  7. "Unable to open index file" Backup Errors

    Resolve Backup failure "unknown default path for creating new journal file config: 0" caused by special characters in temporary directory path
  8. VSS_E_WRITERERROR_NONRETRYABLE Backup error in MSSQL server with large number of databases

    Resolve AhsayOBM MSSQL shadow copy failures "VSS_E_WRITERERROR_NONRETRYABLE" for large number of databases.

  9. AhsayOBM crash during VMware backup

    Fix AhsayOBM crashes caused by problematic snapshots during VMware backup (e.g. Problematic: frame error or Virtual Machine diusks consolidation needed)
  10. Microsoft 365 backup getting error "Failed to login to GraphService"

    Resolve the Microsoft 365 error "Failed to login to GraphService" which Ahsay Backup Software cannot access the Microsoft 365 site