v9.5.0.0 Release Notes (09-Nov-2022)

API

• CBS - Output error for ListUsers.do v2 API when trying to list Backup user with specific UserGroupID (ref: T-34915)

General / Miscellaneous

• CBS - Backup users could not list on the CBS User page (ref: T-34718)
• CBS - The OK button on CBS Rebrand Web Console > Custom Properties > Installer - Configuration page does not respond (ref: T-34746)
• CBS - Web Console could not save config / not responding to toggle when using French (ref: T-34782)
• CBS - 2FA Setup screens displaying French incorrectly (ref: T-34785)
• CBS - Web Console displayed warn “[Resource.getMessage] Cannot find the resource for GLOBAL.Obc.OtherConfig.WarningMessage'..” in Group Policy (ref: T-34856)
• CBS - Incorrect statistics calculation for dedupe saving (ref: T-34913)
• CBS - Encryption Key Recovery unable to handle Backupset Name contain “\” character (ref: T-35401)
• OBM - OBM is getting delay at the end of the backup job (ref: T-35073)
• OBC - French translation shows {0} instead of inserting the correct content in add network address (ref: T-34845)
• OBC - Failed to launch OBC French in macOS, gets “Please grant full disk access to %OBM/ACB% to avoid unexpected backup failure” (ref: T-35359)
• OBC - In Ultilities > Delete Backup Data > Choose from ALL files, incorrect label for checkbox “Restore linked Data” (ref: T-35464)

Customization

• CBS - OBC branding disabled “Show free trial option on startup page” doesn't hide “Sign up now” in login screen (ref: T-35132)

Restore / Decrypt

• OBM - Restore stops after getting error “Table 'TableFileInfo3' has been dropped already” (ref: T-34763)
• OBM - MySQL Restore failed with Error “org.sqlite.SQLiteException: [SQLITE_ERROR] SQL error or missing database (near “AND”: syntax error)” (ref: T-34821)
• OBM - OBM Does not restore .mdf files (raw file or alternate location) resulting in nothing being restored to MSSQL server (ref: T-35165)
• OBM - MariaDB Restore failed with [PostRestoreMariaDBTask.run] Path=%Path%\MariaDB\xxx.sql Error= null errors (ref: T-35311)

AhsayMobile

• MOB - Could not pair Mobile Device for 2FA (OTP), gets “[AddDevice] Error = [class java.net.ConnectException] Connection timed out connect (ref: T-34773)

Application specific backup - CloudFile

• OBC - AmazonS3 Backup gets “Access denied, HTTP Code: 403 [SignatureDoesNotMatch], The request signature we calculated does not match…” (ref: T-34505)

Application specific backup - Hyper-V

• OBM - Hyper-V Backup encountered error “java.io.IOException: Failed to load BAT” (ref: T-34727)
• OBM - Hyper-V Cluster Restore stuck on loading when performing Granular restore (ref: T-34749)
• OBM - Hyper-V Cluster Backup encountered Error=“com.ahsay.afc.bfs.cloud.h: Path ”%Path%” cannot be added to subindex. Current=“xxx”, Expected=“yyy” (ref: T-34898)
• OBM - Slow Restore performance on Hyper-V backupset (ref: T-34871)
• OBM - Hyper-V Backup encountered “Failed to check VM Pass-Through disks. Error = The collection contains no objectsParameter name: collection” (ref: T-35212)
• OBM - Hyper-V Backup getting “The system cannot find the file specified” on random avhdx files (ref: T-35262)
• OBM - Hyper-V Backupsets cannot be restored due to missing data (ref: T-35327)

Application specific backup - MS Exchange Mail

• OBM - Exchange Mail Level Backup doesn't show quota usage in report (ref: T-34765)

Application specific backup - MSSQL

• OBM - MSSQL Backup encountered error “[ListSQLSvr.SQLDriverConnectW] failed” when accessing the backup source GUI (ref: T-34904)
• OBM - MSSQL Backup storage space not being saved efficiently by Deduplication (ref: T-34985)

Application specific backup - Microsoft365

• CBS - M365 Backup error Destination integrity check failed. Error … stack:java.sql.SQLException: Cannot get file ID (ref: T-34750)
• CBS - M365 Backup throws exception and redirects to login page when accessing EditBackupSetTab2.jsp (ref: T-34825)
• CBS - M365 Backup reports incorrect required license modules (ref: T-34857)
• CBS - M365 Backup encountered error “Failed to remove file= ”%Path%“.. because it is not empty” (ref: T-34979)
• CBS - M365 Backup encountered error “Failed to handle selected source … No owner or member with mail address found …” (ref: T-35052)
• CBS - M365 Backup encounters “Failed to handle selected source Reason= Failed to login to cloud service provided” (ref: T-35180)
• CBS - M365 Backup getting “User does not exist” and “Site collection is not found” warnings for removed users/site collections (ref: T-35229)
• CBS - Cannot access to M365 backupsets settings page (EditBackupSet.do) (ref: T-35336)
• CBS - M365 Failed to run space freeing up … [SQLiteException] [SQLITE_CANTOPEN] Unable to open the database file (unable to open database file) (ref: T-35351)
• CBS - M365 Backup gets error “Failed to handle same file, %Path% Reason=[FileAttributeIterator.iterate] Failed to iterate sPath” (ref: T-35310)
• CBS - M365 Backup fail due to “License Module Quota Exceeded” when insufficient modules assigned to user (ref: T-35393)
• CBS - M365 Restore Failure, get message “No Backup jobs are found” (ref: T-35334)
• OBM - M365 Backup gets warn “[BackupOffice365Cmd.reviseSelectedSrc] No selected source found after revised!” and backup data were being deleted (ref: T-34850)
• OBM - M365 Backup encountered “Error=[FileAttributeIterator.reiterate] Failed to list sPath=''. Reason='Error opening connection'” (ref: T-34867)
• OBM - M365 Outlook Backup encounters “Failed to resolve backup source shortcut paths…ListAllSitesStatus=ALLOW but fail to list sites” (ref: T-34942)
• OBM - User is able to perform multiple M365 backups at a time when clicking “Backup now” button multiple times (ref: T-34810)
• OBM - M365 Backup error “Failed to handle new/same file, Failed to list path: …Teams Chat. … [GraphService._listChats] req app permission auth” (ref: T-35116)
• OBM - M365 Outlook Restore requires Personal Site/OneDrive setup (ref: T-35358)
• OBM - M365 Backup gets 401 Unauthorized: {“errorCode”:911,“message”:“Request returned invalid status response, status='Unauthorized'.”} error (ref: T-35360)
• OBM - M365 Backup gets “Failed to handle same file … Failed to list private channels. for group 'xxx' Reason=Error authenticating with resource” (ref: T-35385)
• CBS, OBC - M365 Backup encountered error [OnShallUpload_Watcher] Failed to handle same file, sPath=%Path%. Reason=Access denied (ref: T-34885)
• CBS, OBC - M365 gets error “Failed to login to cloud service with the credentials provided … Attempted to perform an unauthorized operation” (ref: T-35054)
• CBS, OBC - M365 Backup gets error “Failed to handle same file %Outlook% Reason=User %UserAccount% has been deleted or does not exist” (ref: T-35264)
• CBS, OBC - M365 Backup gets error “Failed to handle selected source, sPath=…/Outlook Reason=User %UserAccount% has been deleted or does not exist.” (ref: T-35292)
• CBS, OBC - M365 Backupsets “Teams” section disappeared from backup source after Re-authorization (ref: T-35396)

Application specific backup - VMWare

• OBM - VMWare Backup encountered “Error=“java.io.IOException: Fail to read VDDK meta data. Error=The specified key is not found in the disk database” (ref: T-34636)
• OBM - VMWare Backup gets error “VM changed block tracking data for VDDK mode is corrupted … Reason = “Fail to query change info”” (ref: T-34754)
• OBM - Incremental CBT Delta Chain corrupted without running backup (ref: T-35233)

Application specific backup - Others

• OBM - Oracle DB Backup fails with error “ORA-00904 … invalid identifier” (ref: T-34805)
• OBM - MySQL Backup mysqldump: Error 2020: Got packet bigger than 'max_allowed_packet' bytes when dumping table at row (ref: T-35335)

File backup

• OBM - File Backup gets ”[NixUtil.c][write] No space left on device“ error (ref: T-35414)

Index

• OBM - Backup encountered error “index.db_%datetime%” does not exist on destination during merging & Error=[WriteFile] (112) There is not enough space (ref: T-35124)
• CBS - Backup encountered error “Failed in delete file, %Path%/index.metadata.json, http code 412” (ref: T-35146)

Index

• OBC - Update Auto-update version in Control Panel > Programs and Features (ref: T-33953)

Operating Systems

• OBM - File Backup on macOS 12.4 failed to load files when running scheduled backup (ref: T-34854)

Redirection

• CBS - “Forgot Password” on OBC shows user not found if connected to RDR (ref: T-35005)

Reporting / Email report

• CBS - CBS Web Console take long time to load User List & generate PDF backup reports (ref: T-34917)
• CBS - Backup status on CBS could not aligned with OBM (ref: T-35020)
• CBS - Restored file does not listed in PDF Restore report (ref: T-35184)

Synology / QNAP NAS

• OBM - Synology OBM gets prompts “CONFIRM_ENABLE_SCHEDULE_SETTING_QUESTION” when adding backup schedule to new backupsets (ref: T-34794)
• OBM - Synology OBM could not display MariaDB icon correctly (ref: T-34795)
• OBM - Failed to launch QNAP OBM (ref: T-34835)
• OBM - Failed to launch QNAP OBM (Service Unavailable) (ref: T-34839)

System maintenance

• CBS - CBS crash after applied Hotfix v9.3.2.16 (ref: T-34924)
• CBS - CBS Service take long time (~10minutes) to start up (ref: T-35163, T-35260)

Security

• CBS - Security Patch - XSS (ref: T-34777, T-35143, T-35130)