v9.9 Release Notes (16-Apr-2024)

API

• CBS - GetBackupJobReportSummary.do returns incorrect value for NumOfErrorEntries (ref: T-38607)

AhsayMobile

• MOB - AhsayMobile gets error "Registration Failed QR" when trying to register QR Code for Backup (ref: T-38434)

Backup Destinations

• CBS - Restore drill for Backupset is stuck in Pending status for 6 days (ref: T-38495)
• OBC - Backblaze destination data is not deleted after deleting Backupset (ref: T-37648)

Customization

• CBS - Build option appeared in Custom CBS Installer even disabled branding feature (ref: T-37897)

General / Miscellaneous

• CBS - System Error is displayed after auto update "The process cannot access the file because another process has locked a portion of the file" (ref: T-35495)
• CBS - Unable to delete multiple Backup users at once (ref: T-37770)
• CBS - Completed Backup job is still running in Backupset tab (ref: T-38184)
• CBS - Backup Error Log message are not in wrap within the box in Activities log (ref: T-38228)
• CBS - OBR triggers client host limit exceeded error (ref: T-38463)
• CBS - Deduplication block size was adjusted to 128k-512k after upgrading to 9.7.2.22 (ref: T-38489)
• CBS - License page gets error "Parameter OnetimePasscode is null/empty" when pressing [Update] with 2FA enabled SysUser (ref: T-38890)
• CBS - License check flip flop between HTTP and HTTPS ports causing license error (ref: T-38921)
• CBS - Meter License cannot update, getting "License key incorrect. Please try again." error due to incorrect Backupset in users.xml (ref: T-39062)
• OBM - "CBS" is displayed instead of "AhsayCBS" when use as destination after upgrade from v6.29 to v9.7 (ref: T-38445)
• OBM - Cannot change the ownership of the Backupset in Linux created before v9.7.2.0 (ref: T-38448)
• OBM - Restore filter not work (ref: T-38491)
• OBM - Unable to use mouse scroll in Backup Filter creation (ref: T-38627)
• CBS, OBC - 2FA asking to be registered again on the clients after upgrade (ref: T-38419)
• OBM - Scheduled Backup are not execute after restarting the client machine (ref: T-39134)
• OBM - In Command-Line mode, User password being displayed if it exceeds to 19 characters (ref: T-39301)

CloudFile & File Backup/Restore

• CBS - CloudFile Backup from OneDrive getting null error after account authentication (ref: T-39035)
• OBM - Unresponsive UI when selecting checkbox for UNC Backup Source (ref: T-37367)
• OBM - File Backup gets error "java.io.IOException: Failed to insert File Block" (ref: T-38078)
• OBM - File Backup gets stuck (ref: T-38403, 38466, 38515)
• OBM - File Backup gets error "unable to migrate index" (ref: T-38458)
• OBM - File Backup data deleted from destination during DIC (ref: T-38545)
• OBM - File Restore hits "Network Error" (ref: T-38929)
• OBR - File Restore gets "Delta file is corrupt" error (ref: T-38470)
• OBR - File Restore progress issue after session timeout (ref: T-38984)

Application Specific Backup/Restore - Hyper-V

• OBM - OBM crashes during Restore to alternate location of Cluster Backupset (ref: T-37716)
• OBM - Backup stuck in transferring the index to SFTP destination intermittently (ref: T-38131)
• OBM - Backup to FTP destination gets error "java.lang.NullPointerException" (ref: T-38156)
• OBM - Cluster Backup gets error "File cannot use SharedBlockOutputStream" (ref: T-38390)
• OBM - Granular Restore error - "java.lang.nullPointerException" when accessing mounted drive (ref: T-38472)
• OBM - Backup getserror java.io.FileNotFoundException: %path% (The system cannot find the file specified) (ref: T-38590)

Application Specific Backup/Restore - MariaDB / MySQL

• CBS - MariaDB Backupset type not visible in CBS console (ref: T-8505)
• OBM - MySQL Backup gets error "Process Dump database brightled failed" (ref: T-38539)

Application Specific Backup/Restore - Microsoft Exchange

• OBM - DAG Server Restore not completing and logging "Heap Size / Physical Memory" messages (ref: T-37741)
• OBM - Mail-Level Backup gets error “java.lang.ClassCastException: com.ahsay.cloudbacko.gL cannot be cast to com.ahsay.cloudbacko.ng” (ref: T-38507)

Application Specific Backup/Restore - Microsoft365

• CBS - Restore gets multiple incomplete zip files (ref: T-38075)
• CBS - M365 Outlook and OneDrive Backup encounters "Fail to reload", "503 Service Unavailable" and "Read timed out" (ref: T-38589)
• CBS - Files missing in Restore UI (ref: T-38608)
• CBS - M365 Restore getting "No Backup jobs are found" error (ref: T-38953)
• CBS - Restore Filter for keyword and date not working (ref: T-39131)
• OBM - Restore getting error "Fail to get list info from %path%" (ref: T-38427)
• OBM - M365 Restore hits error (ManagedMetadataLookup is not supported) when restoring Sharepoint to Alternate Site (ref: T-38616)
• OBM - Restore error "Fail to deserialize List meta" is encountered during Restore to original or alternate site (ref: T-38637)
• OBM - No Files in Microsoft Teams Hidden Channels are available for Restore (ref: T-39299)
• CBS, OBC - M365 Backup Stuck at retrying Backup items (ref: T-39069)

Windows System/System State/Bare-Metal Backup

• OBM - Windows System State Restored size is 0 Byte (ref: T-38719)

Synology / QNAP NAS

• OBM - Can proceed to Restore even when there is no files selected (ref: T-37415)
• OBM - "LOGIN_NAME" label is displayed in SynologyOBM Login UI (ref: T-37432)
• OBM - Restore to location path that contains non-ASCII characters did not start (ref: T-38083)
• OBM - SynologyOBM Restore error "[CloudFileSystem.attachDatabase] unsupported!" (ref: T-38548)
• OBM - Synology Backup stuck at "Processing Job Current" due to out of system memory (ref: T-38732)
• OBM - Restored Files size are 0 Byte (ref: T-39061)

Operating Systems

• OBC - Scheduled Backup job fails to run in macOS (ref: T-38388)

Reports

• CBS - Failed to send email reports due to error "Can't send command to SMTP host... Connection closed by remote host" (ref: T-26078)
• CBS - Quota report does not send when both shared and user quota is set, only exceeded user quota limit (ref: T-38222)
• CBS - Restore through OBR generates a blank Restore report (ref: T-8462)
• CBS - Backup report not generated due to client log still uploading but Backup job marked as ended when running send Backup report routine job (ref: T-38693)

Replication

• CBS - Replication started over after restarting CBS with data reuploaded to S3 (ref: T-38457)
• CBS - Configuration and system files not being replicated (ref: T-39009)

Systems Maintenance

• CBS - Restore drill job temp disk full due to not cleans up after report generation (ref: T-37826)
• ACB - Failed to start AhsayACB service after installation (ref: T-38550)
• OBM - Backup getting error "Failed to log start Backup, HTTP Status 400 – Bad Request" on Server with 64 core CPU (ref: T-38889)
• OBM - Linux Installer removes all files in CWD (ref: T-39201)
• CBS - AhsayCBS gets "Java heap space" error and became inaccessible (ref: T-39333)