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v9.7.0.0 Release Notes (04-Sep-2023)

Limitation / Known Issue of This Version

Deployment / Upgrade

  • For multi-domain SSL certificates added to CBS before v7.17.0.30, users are required to re-add the SSL certificates to CBS v7.17.0.30 or above, before the certificates can be used on sub-admins accounts.

Note

  • Besides the availability of re-branding option, the license key must have valid maintenance in order to build any v9 branded AhsayCBS/OBM/ACB installer.

This release contains the major features listed below:

Enhancements

API

  • CBS - Add “Dedupe Saving” Information to APIs “GetBackupJobReportSummary.do” and “GetBackupJobReport.do” (ref: T-33563)
  • CBS - Update APIs to support Recycle Bin (ref: T-36030)
  • CBS - APIs to get exact Backup source usage for VMs/M365/Exchange MailLevel Backupsets (ref: T-36865)
  • CBS - Add DestinationID in ListBackupJobStatus when backup status is Missed (ref: T-36498)

Backup Destination

  • CBS, OBC - Enhanced exception handling for Backblaze Destination (ref: T-25218)
  • CBS, OBC - Support for ListObjectsV2 API for S3 Destination (ref: T-36616)
  • CBS, OBC - Prompt to show confirmation of trusting the custom cert of S3 compatible destinations (ref: T-35695)
  • CBS, OBC - Support Immutable Storage mode (WORM) on CBS Destination (ref: T-35849)
  • CBS, OBC - Support Immutable Storage mode (WORM) on S3 Destination (ref: T-37029)
  • CBS, OBC - Support adding existing Azure container as destination (ref: T-37368)

Application Specific Backup/Restore - Microsoft365

  • CBS, OBC - Add Search function in Restore UI for M365 Backupsets (ref: T-36767)
  • CBS, OBC - Merge all Sub-Index Files into One Single index (ref: T-35885)
  • CBS, OBC - Restore Performance Tuning for Document versioning (ref: T-36275)
  • CBS, OBC - Backup Performance Tuning for Sharepoint Sites & Mails (ref: T-36573)
  • CBS, OBC - Restore Performance Tuning for Sharepoint (ref: T-35837)
  • CBS, OBC - Support for M365 Archive Mailbox (ref: T-37145)

Application Specific Backup/Restore - MS Exchange Mail

  • OBM - Merge all Sub-Index Files into One Single index (ref: T-35885)

Application Specific Backup/Restore - Others

  • OBM - Support for Oracle 19c Standard Edition (ref: T-36680)

Application Specific Backup/Restore - VMware

  • OBM - Remove SFTP/SSH connection for VMware ESXi / vCenter Backupsets (ref: T-35618)
  • OBM - Support for ESXi Server 8 and vCenter Server 8 (ref: T-36601)

Synology / QNAP NAS

  • OBM - Support for Synology Intel Atom CE Series (Evansport) (ref: T-36851)
  • OBM - Add helper message for granting permission in Synology (ref: T-36545)
  • OBM - Include all Application Binaries for QNAP OBM Installer (Offline Installer) (ref: T-36164)
  • OBM - Support for Synology DSM 7.2 (ref: T-37170)
  • OBM - Support for QNAP QTS 5.1 (ref: T-37452)

File Backup/Restore

  • OBC - Support to restore file where the folder contain duplicated files (ref: T-36900)

Index

  • CBS, OBC - Enhanced mechanism for cleaning up outdated Backupset Index files (ref: T-35475)
  • CBS, OBC - Better handling the checking incomplete metafolder during Data Integrity Check & Periodic Data Integrity Check (ref: T-37191)

Administrative Management

  • CBS - Add Network traffic Diagram in Dashboard (ref: T-35840)
  • CBS - Add “Reset button” for Branding Settings (ref: T-35845)
  • CBS - Add ways to check per-user Recycle Bin statistics (ref: T-35987)
  • CBS - Reset password link using HTTPS by default (ref: T-36556)

General / Miscellaneous

  • CBS - Make Backup Username and Backupset clickable links in Web Console (ref: T-20319)
  • CBS - Add “Space Freeing Up” for v9 Run on Server Backupsets (ref: T-34013)
  • OBC - Update macOS Offline Installer to .zip extension (ref: T-37116)
  • CBS, OBC - Update default Deduplication Block Size to 128KB-512KB for non-VM Backupset types (ref: T-36081)
  • CBS, OBC - Support for Restore Drill (ref: T-29093)
  • CBS, OBC - Enhanced Bandwidth control to limit the max traffic rate over the effective period (ref: T-36745)

Customization

  • CBS - Support for P7B format code sign of OBC Windows installers for multiple sub-admins (ref: T-26555)
  • OBC - Option to hide/show OBC SystemTray icon (ref: T-36618)

Operating Systems

  • CBS, OBM - Support for Ubuntu 22 (ref: T-37208)
  • CBS, OBM - Support for Ubuntu 23 (ref: T-37571)
  • CBS, OBM - Support for Debian 12 (ref: T-37577)

Performance

  • CBS, OBC - Restore Performance Tuning (ref: T-34267)
  • CBS, OBC - Enhanced Data Integrity Check to run on Separate Process (ref: T-33462)

Reporting / Email report

  • CBS - Add log information in system logs and server logs for policy group being removed or edited (ref: T-34006)
  • CBS, OBC - Enhanced logging for Shrink Block in Data Integrity Check & Periodic Data Integrity Check (ref: T-36710)

Security

  • OBC - Support for enforced automatic time-out if the account is idle for “x” time (ref: T-30950)
  • CBS, OBC - Support for Immutable Backup (ref: T-30667)
  • CBS, OBC - Bundled Tomcat 8.5.87 (ref: T-36734)

User Experiences

  • CBS, OBC - Allow copy/paste in the 6-digit column blocks for 2FA (ref: T-33529)

Bug Fixes

Backup Destination

  • CBS - Unable to add Predefined destination > Destination Pool (Ref: T-37331)
  • OBM - Backup gets “Failed to transfer file” in Backblaze destination (ref: T-36671)
  • OBM - Backup getting “Error closing message content input stream” in S3 compatible destination (ref: T-36716)

General / Miscellaneous

  • CBS - Large temporary file generated in %CBS_Install_Home%\system\obs\temp (ref: T-36499)
  • CBS - Web Console > Monitoring > Dashboard > To Dos keeps on loading (ref: T-37198)
  • CBS - CBS destination in Linux is lost when importing backup set settings from XML (ref: T-37524)
  • CBS - Console Page redirects to 'User Profile > Backup Clients Settings' when clicking “Go” button on Statistics Usage page (ref: T-37169)
  • OBM - Correct prompt message for Hyper-V module “No space in between the words “run” and “Microsoft”” (ref: T-37397)
  • OBC - Backup takes a very long time (~1-2 days) on deleting temporary files (ref: T-36288)
  • OBC - Gets error “org/sqlite/SQLiteException” error when launching application after CBS upgrade to Hotfix v9.5.4.63 (ref: T-37205)
  • OBC - Client language changes after selecting a backup set by typing on keyboard in Space Free Up Utility (ref: T-36258)
  • CBS, OBC - Recycle bin pop-up will appear again even after recycle bin has already been disabled (ref: T-36812)
  • CBS, OBM - Cannot change the deduplication block size value (ref: T-37478)

Customization

  • CBS - Building client installers get “String index out of range” error (ref: T-37289)

Application Specific Backup/Restore - Hyper-V

  • OBM - Backup gets error “java.lang.NullPointerException” (ref: T-36970)
  • OBM - Log message should throw error instead of hide for “Cannot list VM. Reason=Cannot list host” (ref: T-37165)
  • OBM - Restored VHD file cannot be mounted on Windows, booting the disk loads repair screen (ref: T-37285)
  • OBM - Restore job stuck and logs keep on showing “Heap size” and “Physical memory” messages (ref: T-36980)

Application Specific Backup/Restore - Microsoft365

  • CBS - Backup gets error “Error=Operation is not valid due to the current state of the object. 400 Bad Request” for file history versions (ref: T-37120)
  • CBS - Backup not all selected users are backed up per license usage (ref: T-36384)
  • CBS - Backup gets error “Failed to resolve backup source shortcut paths. Error=[ExchangeOnlineManager.getGroupSiteUrl]” (ref: T-36397)
  • CBS - Backup gets index error on subindex files (ref: T-36614)
  • CBS - Backup gets error “Failed to retain backup file to retention” (ref: T-36711)
  • CBS - Data Integrity Check failed with error “[StackOverflowError] null (ref: T-36747)
  • CBS - Incorrect Backup Statistics (ref: T-36763)
  • CBS - Local Restore could not proceed with the file download (ref: T-36765)
  • CBS - Backup gets ”[OnShallUpload_Watcher] Failed to handle same file, sPath=… Attempted to perform an unauthorized operation. 403 Forbidden“ (ref: T-36803)
  • CBS - Backup stuck at transferring backupInfo.db (ref: T-36833)
  • CBS - Group Sites Backup gets “Skip backup… as target site collection is not found” and no files are backed up. (ref: T-36892)
  • CBS - Backup gets error “ListItem is available but descriptor stream is null.” and “Attempted to perform an unauthorized operation. 403 Forbidden” (ref: T-36991)
  • CBS - Restore gets error “No restorer can associate” (ref: T-37121)
  • CBS - Restore gets error “No backup jobs are found” (ref: T-37127)
  • CBS - Backup gets warning “Error=Operation is not valid due to the current state of the object. 400 Bad Request” (ref: T-37231)
  • CBS - Restore getting empty folders and takes a long time to load restore screen (ref: T-37246)
  • CBS - Restore performance issue in small data sets (ref: T-35155)
  • CBS - Backup gets error ”[z] Failed to migrate index. Reason = Not in GZIP format“ (ref: T-36529)
  • CBS - Restore gets error “cannot be cast to com.ahsay.cbs.obs.access.user.backupSet.restore.MS365RestoreFileBean” (ref: T-37495)
  • OBM - Restore gets error “Reason = ”[ListRestoreTask.doRestore] Fail to deserialize List meta”“ (ref: T-37312)
  • OBM - Backup gets error “Fail to work on tblListItem, Reason=[SQLITE_ERROR] SQL error or missing database (no such table: sqlite_sequence)” (ref: T-37140)
  • OBM - Restore report shows completed successful but no files restored (ref: T-37166)
  • OBM - Backup gets error “Fail to process %Site% … Reason=org.sqlite.SQLiteException: [SQLITE_TOOBIG] String or BLOB exceeds size limit (ref: T-37210)
  • OBM - Restore gets warning “Fail to create Document” during restore of Sharepoint to alternate site (ref: T-36407)
  • OBM - Backup gets error “Failed to get backupCmd 'Office 365/Public Folders'” (erf: T-37322)
  • OBM - Backup gets error “Err=org.sqlite.SQLiteException: [SQLITE_CANTOPEN] Unable to open the database file (unable to open database file)” (ref: T-36264)
  • OBM - Sharepoint Restore list is empty after upgrading from v8 (ref: T-36659)
  • OBM - Backup gets error ”[OnShallUpload_Watcher] Failed to handle selected source, sPath=Office 365/Chats. Reason=null” (ref: T-36762)
  • OBM - Backup gets error “[OnShallUpload_Watcher] Failed to handle same file, sPath=… Reason='404 page not found” (ref: T-36764)
  • CBS, OBC - Backup gets error “[OnShallUpload_Watcher] Failed to handle same file…Failed to find start part” (ref: T-37038)
  • CBS, OBC - OneDrive Restore gets error “[StackOverflowError] null” (ref: T-37176)
  • CBS, OBC - Backup set asking for app password in v9.5.2.0 (ref: T-36348)

Application Specific Backup/Restore - Windows System / System State

  • OBM - Windows System backup does not trigger WBADMIN (ref: T-36754)

Application Specific Backup/Restore - VMWare

  • OBM - Application crashed during Backup (ref: T-37286)

Application Specific Backup/Restore - Others

  • OBM - MySQL Backup getting “unknown variable 'set-gtid-purged=OFF'” error (ref: T-36562)
  • OBM - MySQL Restore using restore.sh getting “Not in GZIP format” error (ref: T-36694)

CloudFile & File Backup/Restore

  • CBS - CloudFile Backup cannot complete and gets stuck on the first backup (ref: T-36339)
  • OBM - Google Cloud Storage CloudFile Backup gets error “com.ahsay.afc.cloud.h: Failed to access destination “GoogleCloudStorage-1”” (ref: T-36627)
  • OBM - File Restore gets error “Failed to initialize RemoteBDB.Cloud…Please run backup/DIC before this operation…” (ref: T-36638)
  • OBM - CDP Backup gets error “[SQLITE_CONSTRAINT_UNIQUE] A UNIQUE constraint failed” (ref: T-36816)
  • OBM - Unable to enable OpenDirect on Windows 10 22H2 OS (ref: T-36832)
  • OBM - File Restore missing snapshots older than 5/28/2023 (ref: T-37298)
  • OBM - Restoring to another machine is getting an error “Data of file %path% is corrupted” (ref: T-37515)

Index

  • OBM - Backup gets error “Failed to check integrity of destination ”“ Error: unsupported method” (ref: T-36574, T-36571)
  • OBM - v9.5.4.0 PDIC moved data to recycle bin even though recycle bin is disabled (ref: T-36713)
  • OBM - Data Integrity Check and Backup getting “javax.crypto.BadPaddingException: pad block corrupted” error (ref: T-36793)
  • OBM - Backup getting error “Failed to migrate v6 index. Reason = [MigrateV6Index.downloadV6Index] Failed to download v6 index after retried 10 times” (ref: T-36792)
  • OBM - Backup gets error “NotInGZipFormat” (ref: T-36969)
  • OBC - Failed to complete Data Integrity Check with Rebuild Index option enabled (ref: T-37125)
  • OBC - Data Integrity Check do not delete corrupted blocks in cloud storage destination (ref: T-36563)

Administrative Management

  • CBS - Backup user login able to view other backup user profiles when CBS was logged in as admin (ref: T-37323)
  • CBS - Deduplication setting for ACB user got disabled (ref: T-36590)
  • CBS - CBS getting Manager is not initialized error when updating Contact in Backup User Profile (ref: T-36657)
  • CBS - Cannot download Default Branded client installers after upgrading to v9.5.4.0, gets error “The installer / restorer is not available. Please contact the System Administrator to obtain the latest version” (ref: T-36681)
  • CBS - Import Backup user failed without error reason in prompt (ref: T-36872)
  • CBS - CBS showing Windows backup set settings on Linux backup set to backup user (ref: T-37097)
  • CBS - IP Allowed for restore is not working when configured in CBS > Policy Group settings > Preempted Values (ref: T-37128)
  • CBS - Incorrect prompt message shown when deleting Backup user contact (ref: T-37113)

Synology / QNAP NAS

  • OBM - QNAP cannot login with 2FA enabled, gets error “General Error” (ref: T-36490)
  • OBM - Synology prompt an orange screen when opening the application (ref: T-36723)
  • OBM - Synology unable to create backup set with Predefined Backblaze as destination (ref: T-37430)

Security

  • CBS - Q3/2023 Security Patch Set (ref: T-36586, T-36721, T-37233)

Product Abbreviations:

  • AhsayACB - ACB
  • AhsayOBM - OBM
  • AhsayOBR - OBR
  • AhsayCBS - CBS
  • AhsayACB & AhsayOBM - OBC
  • AhsayMobile - MOB
  • Mobile Backup Server (AhsayMobile) - MBS