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Article ID

5077

Product Version

AhsayOBM / AhsayACB: 7 or above

Operating System

Windows

Description

This Know How article outlines how to update the MS VM host version after upgrading the Hyper-V server to prevent getting this error message.

"YYYY/MM/DD hh:mm:ss com.ahsay.afc.microsoft.MSVMExpt: Microsoft VM Host version defined in backup set does not match the system."

Solution

  1. Stop the AhsayCBS services.
  2. Make a backup of $CBS_Home\conf\users.xml.
  3. Open the current "users.xml" file using a text editor.
  4. Search for the backup set by using the backup set ID. (e.g. 1689860825756)
  5. Under the backup set ID, scroll down and look for "com.ahsay.obx.cxp.cloud.MSHypervSettings". Change the VM host version.

    Example: change from Microsoft Hyper-V Server 2019 to Microsoft Hyper-V Server 2022

    From <Value data="Microsoft Hyper-V Server 2019" name="version" type="string" />

    To <Value data="Microsoft Hyper-V Server 2022" name="version" type="string" />

  6. Save the changes.
  7. Start the AhsayCBS service.