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Article ID

5078

Product Version

AhsayOBM / AhsayACB: 8 or above

Operating System

All Platforms

Description

This Know How article will provide instructions on how to make the Backup Server URL option visible in AhsayOBM / AhsayACB when you click Show advanced option in the login screen.

Solution

To make visible on a specific client machine:

  1. Go to $Installation_Dir then modify the "custom.xml" file with a text editor.
  2. Look for hide-server-url="true" and change to hide-server-url="false".
  3. Save the file.
  4. Restart AhsayOBM/AhsayACB.

To make visible for all users/machines:

  1. On AhsayCBS web console, go to System Settings > Basic > Administrative Access.
  2. Click on the system user.
  3. Go to Rebrand Clients > Application Settings - AhsayOBM / Application Settings - AhsayACB and under GUI Feature tick the Show backup server URL checkbox.
  4. Click OK then Save.
  5. Redownload and reinstall the client installer on the client machine.