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Custom default encryption not shown when creating Backupset on AhsayCBS

May 30, 2025

Product Version

AhsayCBS: 7.3.2.0 - 7.5.0.6

Operating System

All Platforms

Symptom

Custom default encryption settings are not displayed when creating backup set via the AhsayCBS console.

Custom default encryption settings can be defined in the Policy Group at:

Policy Group > Default Values > Others > Encryption > Default encryption settings > Encryption Type - Custom

custom-default-encryption-not-shown-when-creating-bset-on-cbs-01.png

Cause

This is a known issue with AhsayCBS version 7.3.2.0 - 7.5.0.6.

Resolution

To resolve the issue, patch the AhsayCBS application to version 7.7.0.0 or above.

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.

Contact us to confirm your license is valid to upgrade.