Hyper-V backup fails: Job interrupted with no schedule set

May 21, 2025

Product Version

AhsayOBM: 7.3.2.0 - 7.5.0.0

Operating System

Windows

Symptom

For Hyper-V VM backup jobs that run longer than 5 minutes, if the backup set has no backup schedule, the backup job cannot run to completion.

The following error message is displayed on the backup client interface, or in the backup report:

Backup Interrupted by Scheduler

hyperv-backup-fails-job-interrupted-with-no-schedule-set-01.png

This issue will only affect backup set with backup schedule disabled.

Cause

This is a known issue with AhsayOBM 7.3.2.0 - 7.5.0.0.

Resolution

To resolve the issue, patch the AhsayOBM application to version 7.7.0.0 or above.

This issue affects a legacy version of our software. We strongly recommend upgrading to the latest AhsayCBS and AhsayOBM release (v9.15.0.0, as of 2025/May/15) for improved performance, compatibility, and security.