Article ID
2019
Product Version
AhsayACB / AhsayOBM: 8.1 and above
Operating System
Windows
Symptom
When trying to change the setting of a backup set in the AhsayOBM / ACB user interface, the following error message is displayed after pressing the Save button:
"[WNetUseConnectionW] The network path was not found. (Error code=53)"
Cause
The message suggests that the domain name / host name, or login credentials entered in the Windows User Authentication is incorrect.
Resolution
To resolve the issue, confirm on the Windows User Authentication setting. Ensure that everything entered are correct.